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FAQ

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FAQ

Automatic garage door systems are quite complex, so it's only natural that you'll have some questions. The FAQs below can provide you with some useful and informative answers. If you want more information, our experts can answer anything else.

Most garage door parts are made from metallic materials meaning they can be prone to rust. A bit of lubrication will keep them moving smoothly. If your garage door has started to make loud sounds, this could be a sign that certain parts are rubbing against each other which will eventually cause them to wear down. Essentially a lack of lubrication can shorten the lifespan of the system's parts, make the movement of the door stiff, and cause the operation of the door to become even noisier.
Most garage door openers today come with safety sensors. These operate by using invisible infrared beams that continuously scan the door's opening. If something interrupts them, such as an individual or an object, they'll send a signal to your opener to reverse again.
Your tiny remote control helps to ensure your home is properly secured and prevents unwanted intruders from entering. For this reason, you should do your best to make sure you keep this little gadget in sight. If you've misplaced your controller, we recommend calling a professional for a replacement and reprogramming as soon as possible.
First of all, we suggest attempting to replace the batteries. If this doesn't fix the issue, it may be a malfunction connected with the opener or a signaling issue between the opener and remote. If nothing works, try starting the opener using the wall switch. If the opener still doesn't activate, this definitely indicates a problem with the unit - you should call a professional for this.
First of all, you need to make sure your garage door sensor maintenance is done periodically and check the functionality often. As a minimum, we suggest checking that the sensors are clean and that they are accurately able to detect if something is in the way of the door - you could place a cloth or broom in the way of the door to check it reverses in order to test this.

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Our technicians will make sure your door returns to its safe operation without taking any risks.
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July 16, 2018
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